Welcome to F1 IT Solutions

We provide comprehensive Information Technology solutions for home-users and small businesses. Based in Raheny, Dublin 5, we provide IT support to the local community as well as all over North Dublin.

Established in 2008, F1 IT Solutions has gone from strength to strength, building up a large customer base over the last few years.

Our staff have over 20 years experience in the IT industry in areas including technical support, tuition, web design, software design, and network administration. We are CompTIA Certified Technical Trainers and hold certifications from Microsoft, Cisco, Citrix, and CompTIA.

F1 IT Solutions pride themselves on providing honest, down-to-earth, affordable, and friendly IT support for home-users and small businesses. We believe in customer before computer, that the customer rapport is as important as the computer repair.

Our services include:

Click on one of the links to the left for more information.

Call today on 086 237 4592

Who you gonna try? The F1 guy!

*Please note that we do not accept drop-ins. Call or email for help or to book an appointment*

Tel: 086 237 4592

Email: help@f1itsolutions.ie

Address: Station Road, Raheny, Dublin 5

Looking for a quote?

Complete the form below, giving as much detail as possible, and submit it to our team. We aim to reply within 24hrs.

Internet issues? Windows worries? PC problems? Notebook nightmares?

F1 are serious about solutions. We have solved literally thousands of technical issues over the last decade. We’d love to say we’ve seen it all, but there’s always something out there that surprises us! Nonetheless, we pride ourselves on finding solutions to every problem we’ve ever encountered. Below are just some of the problems we can help you with:

And much, much more…

Is there anything you don’t fix?

Glad you asked! While we pride ourselves on finding solutions, some things are just not worth the headache (sorry). In particular, we get countless requests about broken laptop charger ports. While these are usually replaceable, it generally requires desoldering the faulty jack from the motherboard and soldering on a replacement – not something we want to take responsibility for. There are plenty of people out there willing to offer this service, so just google, “DC jack repair Dublin”.

Oh… and we don’t fix broken phones/tablets. There’s enough phone repair shops in Dublin already.

Do you sell hardware?

Nope. We order parts as and when needed, and keep nothing in stock.

Rogue Traders, Beware!

We know the market is saturated with cowboys claiming to be able to repair computer issues. We’ve heard many horror stories over the years of customers who have given their computer to a friend of a friend who claims to be a whizz at computers, only to have the computer returned with all their files deleted and certain things not working like they used to! Unfortunately, there are a few too many techies out there without a qualification to their name and who think that simply because they know how to install an illegitimate copy of Windows on a PC makes them capable of repairing all manner of technical issues. At F1, our technicians are fully qualified with over ten years experience in the industry, so you can feel reassured that your computer is in safe hands.

“No Fix, No Fee”, eh?

We understand that times are tough at the moment which is why we always try to do what’s best for our customer, not what’s best for our pocket. Unlike most companies who claim to offer a “no fix, no fee” promise, we at F1 believe it’s not a case of whether the issue can be resolved but whether it is worth you paying for a repair instead of putting that money towards a new purchase. We offer honest, straightforward advice and always put our customer’s best interests first. We can assess the issue and give realistic options to help the customer decide on the best course of action.

“See you later…much later”

At F1, we don’t get offended when customers don’t come back! That just means we’ve done our job right. But should you need us, we’re always there. Our rates are extremely competitive and we doubt you’ll find any other company providing the same service for less.

Can I pop-in with my problematic PC?

No, sorry. We do not accept drop-ins. Appointment only!

Call today on 086 237 4592

“Where’s the ‘any’ key?”

At F1 IT Solutions, we approach training from a fresh perspective. We understand you may probably never need to design a database or care about what RSS stands for. That’s why we provide tailored training to suit your needs. Most people don’t need a qualification in IT to be able to achieve what they want from their computer, so at F1 we identify rather than certify. Our FÁS registered, fully-qualified trainers are able to provide one-to-one tuition or group training to home-users and small businesses.

Tuition

Quite often our customers have been sold systems from various retailers with more functionality than they’d ever know what to do with, and all at a much higher cost than necessary. Why not empower yourself with the knowledge of exactly what your computer is capable of?

We can call to home-users and provide friendly assistance on any area of IT they may be struggling to get to grips with. Most commonly we have delivered sessions on iTunes, Email, Internet, and file management.

Training

These days, businesses need to be online and one of the fastest ways to do this is though social networking. Problem is, social networking requires continual attention and one or more staff members to look after it. We can show businesses just how easy it is to reach out to their customers through the power of social networking.

We can deliver short courses on social networking (Facebook, Twitter), email, e-commerce (Ebay, Paypal), downloading & uploading to the Internet, and file management to local businesses. Such tools are essential to any business in helping reach customers on a local, national and global scale.

Call today on 086 237 4592

F1 stands for help:

Ever needed to use the Function 1 key (F1) on your PC for help? Just like that magic key on your keyboard, F1 IT Solutions are synonymous with technical support. We can repair any PC hardware or software issues, in fact, we have yet to find a problem we cannot fix! But we don’t just stop at repairs. F1 provide training, bespoke software solutions, video editing, IT consultation, and web design. We can also upgrade your existing machine or help you purchase a new one. All we want to do is help.

F1 stands for speed:

Ever taken your PC to the local repair guy and wondered if you’d ever get it back? Not with F1! We aim to have your issues resolved quicker than a Formula 1 car around a race track. Our repairs are carried out onsite whenever possible, meaning you’re usually back up and running within a few hours. Appointments are usually made within 48hrs of first contact and 99% of repairs are completed within 5 days.

F1 stands for service:

Have you ever had to deal with the IT guy at work who has the personality of a floppy disk (square, unreliable, slow, and inflexible)? Not at F1! We pride ourselves on our exceptional customer satisfaction record. Our friendly staff are fully trained in customer service and communication skills and know what the modern customer expects.

F1 stands for flexibility:

Do you hate waiting in all day for that repair guy to call? Well at F1, we make the appointment work for you! We can repair on site, collect and return, or you can book an appointment to call into us! Whichever suits you best. We call at a time you request, not at some point between 8am and 6pm! And if for whatever reason we get delayed, we’ll always let you know asap.

Call today on 086 237 4592

“…very reasonable price…”

“F1 IT Solutions was recommended to us by another local crèche to install Internet security on all our PC’s. We found Tristan to be excellent at his job, very reasonable price for the work carried out and we were very happy that he was from the local area thus supporting the local business around our town. We would have no hesitation in forwarding on our recommendation and we will definitely be calling on him again.”
Bridget Kennedy, Manager, ‘Croí na nÓg’ Rathkeale Community Childcare Ltd.

“…efficient and punctual…”

“All in all I must say that I have found F1 IT Solutions to be very efficient and punctual. They always managed to sort out several problems with my computer in no time at all. Whether it was showing me how to download songs properly onto my ipod, helping me to choose the correct antivirus programme, or just getting the computer up and going again. I would have no hesitation in recommending them, and have done to many of my friends already.”
Teresa Hayes.

“Having F1 at the end of the line for advice & support is invaluable.”

I’ve known Tristan a couple of years now. I actually got to know of him the best way, through a referral. His simple, no nonsense, no jargon or tech speak approach really suits me. He set up my two sites www.irishartcourier.com & www.fragilepack.ie with just the bare brief from me. Having F1 at the end of the line for advice & support is invaluable. I continuously pass his name to people like me who need solid advice & a solution to their computer problems. When I need a new laptop I’ll be going through Tristan for his guidance, impartial advice & backup service.
Joe Murphy, Proprietor, Irish Art Courier.

“…reliable…no surprises in relation to cost…”

“…patient tuition…friendly and obliging…”

“I have been very pleased with the work F1 has done for me. They have fixed my PC in next to no time, provided patient tuition when I needed help transferring and editing my pictures, and created a stunning video slideshow for our sports event, all at very reasonable prices. They are always friendly and obliging and I know I can call on them anytime for help.”
F. Sheehan.

“…fast and dependable…refreshingly honest.”

“Over the last few years our business has called upon F1 IT Solutions for support with various issues including resolving problems with our Exchange server, network issues, TMS issues, and PC hardware problems. We found their service to be fast and dependable, and their advice is refreshingly honest. We are happy to recommend F1 to other businesses.”
John Geary, Manager, Gearys Garage.

Call today on 086 237 4592